||Provide remote assistance to any user on a managed computer. The user requests remote assistance using the included
application, and OptiTune will notify you when a remote assistance request is received.
||Remotely connect to any managed computer, and control its desktop with your keyboard and mouse.
You can login or switch between desktop sessions on the remote computer by sending the Ctrl-Alt-Del command.
Note that the remote assistance / remote connect software was developed by Bravura Software LLC as a high performance
solution for OptiTune, and is not a repackaged open source solution (e.g. VNC).
|Remote Command Prompt
||Have you ever wanted to start a command prompt on a managed computer right from your web browser? OptiTune lets you do so, so you can quickly
peform simple administrative tasks using the windows command prompt you already know. Go to the computer details page, and click on "Command
Prompt" to start the web based command prompt, with a real time, live connection to any computer managed through OptiTune.
|Remote Task Manager
||View all running processes on a remote computer, end processes, change process priorities, and more. Also, view live graphs of CPU, Memory,
Disk, and Network usage, in a similar fashion to the task manager built into windows. The graphs are updated in realtime, giving you a better
handle on any performance problems for a server or client computer.
|Remote Services Manager
||Manage all windows system services from this tool. Start, Stop, Pause, and Resume any system service, or change the startup type (Manual, Disabled,
Automatic, etc...). View which services are running, and which have stopped, and more.
||During a remote assistance or remote connect session, you can transfer/copy files between your computer and the computer you are connected to.
Or, initiate a file transfer to any managed computer directly from the computer details page.
||The remote connect software works even when both computers are behind firewalls, since all that is needed is an
outgoing HTTPS connection to the OptiTune relay servers.
A global network of relay servers in 15 distinct geographic locations is used to facilitate the fastest possible remote connect session.
If a local network connection to the remote computer is available, it will be used instead.
||The Support Center is a client side application included with OptiTune. It provides an end user with support options for requesting help.
The administrator can decide which groups of computers will have the Support Center application enabled, and which support options are available.
The Support Center application can also be fully customized (branded) with your company's logo and information.