Next Generation RMM for the Modern MSP

OptiTune helps Managed Service Providers (MSPs) manage the costs, complexity and risks associated with supporting every device they are contracted to support. From on premises to cloud based, from laptop to server and everything in between, OptiTune is the intuitive, powerful solution that helps MSPs succeed.

Whether managing just a few endpoints, or tens of thousands, OptiTune helps MSPs scale to handle increasing complexity and increase operational efficiency.

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Easy Onboarding and Adoption

OptiTune is easy to setup and deploy, even with its broad, powerful feature set. It is provided as a SaaS solution (hosted the cloud), but you can also host it yourself, on your own private server or cloud based VM. And with an intuitive, modern user interface, you’ll be up and running in no time, with far less ramp up time than competing solutions. With our 100% USA based customer support, your questions will be answered quickly and efficiently.

OptiTune Access

Secure, Scalable, and Highly Available

As a modern SaaS platform, OptiTune is accessible anywhere, and allows MSP to focus on managing their business and customers. But, if your business or customer’s security requirements don’t allow cloud based solutions, you can also install the OptiTune management server on your own hardware behind your own firewall.

OptiTune’s enhanced security, two-factor authentication, penetration testing and hardened infrastructure help maintain a 99.997% uptime, and it can support 100,000 devices or more.

Alerts

Fast Remote Support

OptiTune allows your technicians to quickly and securely connect to any computer, regardless of location. It will even work with devices that are behind firewalls or proxies, as long as they can make an outgoing HTTPS connection to our global network of relay servers. OptiTune’s range of remote support tools enables efficient troubleshooting and assistance without interrupting the end user. Remote Command Line, PowerShell, Task Manager, System Services Manager, and Remote File Transfer are all included.

Should remote desktop access be required, OptiTune’s own proprietary Remote Connect application is built in, allowing high performance remote desktop connections with multi-monitor support, and many other advanced features.

The OptiTune Remote Connect application works both for supporting a user who is present at the remote computer, or connecting to a computer without a user present.

Realtime Monitoring and Alerting

OptiTune monitors all of your endpoints in real time - servers, VMs, desktops, and laptops. It instantly informs you of any new issues via email or SMS text message, flagging current and potential new issues. You can even see the full windows event log for a computer or server, even if it has gone offline. OptiTune’s alerting infrastructure allows you to monitor 80+ different event types, and define groups of technicians to handle specific customers, or other groups of computers. Custom alerting schedules will alert a specific group of technicians depending on the customer and time of day.

Alerts

Powerful Patch Management

OptiTune helps MSPs deliver comprehensive, efficient, policy based patch management for Microsoft Windows and other third party software. OptiTune also provides important patch management compliance information and status for each customer. Deployment of software applications like Microsoft Office is also fully supported in OptiTune.

Windows Updates

Endpoint Protection

Identifying malware infestations before they take root and spread is essential. The OptiTune management console provides a centralized place to monitor and fix malware and ransomware. It integrates with popular anti-virus applications to provide the latest data on malware infections for all computers, and allows you to schedule quick or full scans, and signature updates.

Endpoint Protection Overview
Windows Updates

Scripting and Automation

Whether your MSP business is just getting started, or you are managing tens of thousands of endpoints, OptiTune offers a wide variety of scripting and automation capabilities that are easy to setup and manage. Dynamic groups, policy settings cascade, coupled with one of the most complete REST APIs available means you can streamline your service delivery with scalable automation.

Discovery and Asset Management

Get realtime visibility into every asset under your control with OptiTune's asset management and discovery features. You may be asked to answer questions like: How many model X laptops do we really have in use? Or, how many copies of application Y do we have installed throughout the company?

OptiTune will gather the following types of information, for every computer:

  •  Installed Applications
  •  Operating System
  •  Total Ram/Free Ram
  •  Total Disk Space/Free Disk Space
  •  System Asset Tag
  •  Processor
  •  Motherboard
  •  BIOS version
  •  Installed Memory Modules
  •  Hard Drives
  •  Network Cards
  •  Video Cards
  •  Sound Cards
  •  Printers
  •  and many more

Incredible Value

With OptiTune, there are no contracts, monthly minimums, setup fees, or long term commitments required. Pay month to month, or 1 year in advance to get the biggest discounts.

Try OptiTune FREE for 30 days (for up to 100 computers). It's only $1.95/month per computer afterwards.

Volume Discounts are also available. If your company is less than 3 years old, check out the OptiTune Startup Pack.