Skip Navigation LinksSupport > Easy Computer Sync > Frequently Asked Questions

Easy Computer Sync FAQ

Show all answers
Hide all answers

Installation

Where can I download Easy Computer Sync?
You can get it here
I am missing the Easy Transfer Cable driver. Where do I get it?
Normally, the Easy Transfer Cable driver is installed when you install Easy Computer Sync. But, if you are missing it, you can get it here
What are the System Requirements for Easy Computer Sync?
Operating System: Windows XP, Windows Vista, Windows 7, Windows 8, Windows 8.1, Windows 10
Processor: 700Mhz or higher
System Memory: 128MB or greater
Hard Disk Space: 20MB
Additional: Easy Transfer Cable required

Registration

How do I register Easy Computer Sync?

When you first start it up, it will ask you if you want to register it. Follow the instructions on screen to do so.

Or, you can click here to purchase Easy Computer Sync, and a registration code will be sent to you. You can then enter this code when Easy Computer Sync prompts you to do so.

When will I receive my registration code?

If you purchased option (A) - Software CD and Cable, the package you receive by mail will contain your registration code printed on the CD envelope.

If you purchased option (B) - Software Only, you will typically receive an email within 5 minutes with the registration code. Note that during times of high activity, this may take up to 24 hours. The email will be sent to the email address you supplied when purchasing Easy Computer Sync. Also, after purchasing this option, you will be immediately redirected back to our website, where your registration code will be provided right away.

How much does it cost to register Easy Computer Sync?
For the software only, it costs $29.95 USD for one user license, which allows you to use it on up to 4 computers.
Or, you can purchase the complete package, which includes the Software on CD plus an Easy Transfer Cable for $59.95.
Volume discounts are available. For more information, contact sales@bravurasoftware.com for the latest pricing.

Trial Functionality

How long does the trial period last?

30 days

What functionality is supported in trial mode?

You can only synchronize one folder at a time, and cannot add custom folders. But, there is no limitation on the amount of data you can transfer.

Usage

How do I start Easy Computer Sync?
There are 3 easy ways to start it, once it has been installed:
  1. By double clicking its icon on your desktop (look for the blue 'S')
  2. Through the Start Menu > Programs > Easy Computer Sync
  3. By connecting an Easy Transfer Cable. After you do so, a menu will appear, which lets you launch the program.
How do I synchronize folders between computers?
Follow these steps:
  1. Start Easy Computer Sync on both computers
  2. On each computer, press 'Next' until you get to the "Connection" screen
  3. Plug in your Easy Transfer Cable into both computers. Now, the connection will be detected, and the program will advance to the "Selection" screen.
  4. On one computer, select the folders you would like to synchronize, such as "My Documents", "My Pictures", etc..., or choose a custom pair of folders to synchronize.
  5. Press Next. You will see the progress of the synchronization. After it finishes, you can view a report of what was transferred.
Problems getting a connection with the Easy Transfer Cable
Here are some tips if you are having problems getting Easy Computer Sync to move past the connection screen:
  • Both computers need to have Easy Computer Sync installed. If you need to install Easy Computer Sync, click here to do so.
  • Both computers need to be connected with an Easy Transfer Cable, and at the “Connection Screen” in order to make the connection.
  • Plug the Easy Transfer Cable directly into your computers (not through a hub) if at all possible.
  • If the cable is connected, but you are stuck on the connection screen on both computers, recheck the connection, or try using a different port on each computer. Over time, some USB ports on your computer can wear down with repeated use. For example, if you always plug your USB thumb drive into one USB port, try using a different port to plug in the Easy Transfer Cable.
  • If you are still having problems establishing the connection, unplug all non-essential USB devices (such as printers, scanners, external drives) from each computer.
How do I get updates for the software?

When you start Easy Computer Sync, it will periodically check for updates (assuming you kept the default choices in the installer). Or, you can also check for updates manually by going to Start > Programs > Easy Computer Sync > Get Updates.

How do I view the Help while using the program?

On most screens, you will see a blue question mark (?) icon in the lower left corner. Click on this to bring up the help system. Or, you can also press the "F1" key at any screen, or use the (?) box at the top right of the screen.